My scanner automatically saves my documents in a file type that CEAC doesn’t accept. My scanner won’t save my document in the required size. The “Submit Documents” button isn’t working. How do I add a derivative family member to my case? How do I change a derivative family member’s status to “follow-to-join”? What if my derivative family member wants to wait to immigrate? How do I read the status on the Affidavit of Support tab and Civil Documents tab? How do I read the status chart on my CEAC summary page? How do I update my mailing address or phone number? I’m not getting alerts from NVC that there has been a change in my CEAC account. Is my personal information on CEAC secure? Where do I find my NVC case number and invoice ID number?
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